Dota 2 reborn folders

Thread: Game crashes on startup after showing Dota 2 logo (only on Reborn after last update)

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Game crashes on startup after showing Dota 2 logo (only on Reborn after last update)

Since the last update (5,9Go aoutch), my game crashes on startup after showing Dota 2 logo when i launch Reborn, but i can play as usual on Dota 2 “classic”.

to launch the game with parameters – dx9 / – dx11 / – safe
to verify cache integrity
to redownload all Reborn
to reinstall DirectX

But Dota 2 Reborn still crashes on launch. Please help!

OS: Windows 7 x64
Video: GTX 850 M
CPU: I5 4210H 2.90GHz
Ram: 8Go

Last edited by SharnalK; 09-03-2015 at 02:28 PM .

I have the exact same problem

If you can post a crash dump file (in the folder where you have steam installed there should be a folder called “dumps”) I will try to give you more information about this.

Some users have been having compatibility problems with gamepad drivers in the 64-bit version of reborn (which we just activated). So if you are running a 64-bit version of windows and you have a game pad connected try disabling that.

well to be honest i dont have any such gamepad or driver so this seems like a lame excuse, as the game still crashes and this started after the sept 1 patch before it was running smoothly.

I see several startup crashes in our database in the nvidia driver. All of these crashes are driver version 355.60. Nvidia has released 355.82 so if you are running 355.60 you should try upgrading.

Again if you posted a dump file I could tell you whether it was this crash or not. Also I installed 355.60 on my nvidia machine and did not reproduce the crash, but it is possible it is configuration related (and my nvidia GPU isn’t the same as the one mentioned by SharnalK).

I just add a dump file (with. txt). I don’t know if it’s good.

My driver version is 355.82, no difference here.

If you can post a crash dump file (in the folder where you have steam installed there should be a folder called “dumps”) I will try to give you more information about this.

Some users have been having compatibility problems with gamepad drivers in the 64-bit version of reborn (which we just activated). So if you are running a 64-bit version of windows and you have a game pad connected try disabling that.

I don’t use game pad.

I just add a dump file (with. txt). I don’t know if it’s good.

My driver version is 355.82, no difference here.

Ok – I can see from your dump file that you are crashing in the nvidia driver. It’s trying to run some AVX code. It’s just a guess but maybe you have a processor that supports AVX but you are running windows 7 without any service packs installed. If that is the case your CPU can run AVX but the OS won’t allow it and the nvidia driver has a bug detecting this case.

Otherwise you may need a different version of the nvidia driver or they will have to ship a fix.

Looking at our crash dump server makes me think my guess is correct. It appears as though the nvidia driver issue is 64-bit only (all nvidia driver crashes I’ve seen so far are 64-bit windows 7 without service pack 1). So you can probably work around this by launching the 32-bit version of reborn. That’s also why it just started happening. We just switched the default to 64-bit on 64-bit systems.

Just make a shortcut to the 32-bit dota2.exe:

\SteamApps\common\dota 2 beta\game\bin\win32\dota2.exe