Dota 2 startup errors

Windows 10: Dota 2 crashes after launch with no errors after installing build 10061.

Question Info

Replies (3) 

Thank you for posting your query on Microsoft Community.

I can imagine the inconvenience you are experiencing and I will certainly help you in the right direction to fix the issue.

However, I would appreciate if you could answer a few questions to narrow down the issue in order to provide you with better assistance.

1. Are you using any third party security software?

2. Are able to install all the pending updates successfully ? Check if there is any pending or failed update to install.

In the meantime, I would suggest you to create a new user account and check if it helps:

To do so, please follow the steps given below:

1. Press Windows key + R key, Run window opens.

2. Type control in the open box and click Ok.

3. Control Panel windows opens.

4. Click on User accounts and Family Safety.

5. Click on User Account and then click on Manage Accounts.

6. Now click on Add a new user and follow the instructions. Check if the issue persists in the new user account.

If the issue still persists, then I would appreciate if you could provide us the Event Viewer logs and which build version are you using to narrow down the issue in order to provide you with better assistance.

Please follow the steps given below:

1. Press Windows key + R key, Run window opens.

2. Type eventvwr in the open box and click Ok.

3 . Provide us the Application logs.

You may also report this issue through Windows Feedback app which comes preinstalled in Windows 10 Technical Preview, where you can provide the feedback & suggestion in the feedback app.

Hope the information is helpful. Let us know if you need further assistance with Windows, we’ll be glad to assist you.

Did this solve your problem?

Sorry this didn’t help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thank you for posting your query on Microsoft Community.

I can imagine the inconvenience you are experiencing and I will certainly help you in the right direction to fix the issue.

However, I would appreciate if you could answer a few questions to narrow down the issue in order to provide you with better assistance.

1. Are you using any third party security software?

2. Are able to install all the pending updates successfully ? Check if there is any pending or failed update to install.

In the meantime, I would suggest you to create a new user account and check if it helps:

To do so, please follow the steps given below:

1. Press Windows key + R key, Run window opens.

2. Type control in the open box and click Ok.

3. Control Panel windows opens.

4. Click on User accounts and Family Safety.

5. Click on User Account and then click on Manage Accounts.

6. Now click on Add a new user and follow the instructions. Check if the issue persists in the new user account.

If the issue still persists, then I would appreciate if you could provide us the Event Viewer logs and which build version are you using to narrow down the issue in order to provide you with better assistance.

Please follow the steps given below:

1. Press Windows key + R key, Run window opens.

2. Type eventvwr in the open box and click Ok.

3 . Provide us the Application logs.

You may also report this issue through Windows Feedback app which comes preinstalled in Windows 10 Technical Preview, where you can provide the feedback & suggestion in the feedback app.

Hope the information is helpful. Let us know if you need further assistance with Windows, we’ll be glad to assist you.

First i would like to thank you for your reply, secondly here are the answers to your questions:

2- I never had a problem installing any updates and i just opened it again now and it downloaded a windows defender update and now it says your pc is up to date.

I only have W10 on a 2nd disk with dual boot so the issue is not critical for me but anyway i switched to W10 to follow the steps you gave me first i had an extremely slow startup and couldn’t even open my start menu so i checked my resource monitor and the disk usage was on 100% constantly and it went back to normal after ending a system process(unfortunately i forgot the name) and i launched Dota more time before creating a 2nd account and it worked with no crashes, i don’t know what it was but i can tell you it wasn’t a 1 time thing here are the steps i tried with no success:

– Turned off all other background applications.

– Ran the game with W8 compatibility.

But it worked now, i will update this again if i run into the issue again.

EDIT: The game just crashed twice not on launch though it just randomly crashes with no error. How do i specifically get the event log for dota 2? i opened the event viewer by cant find any entries with the name dota. Dota 2 startup errors